Returns & Exchanges
We want you to love your Crunchi products, which is why we offer a 30-day return policy for a full refund or exchange on items that do not meet your expectations. Please ensure all returned products contain at least 50% of their original contents to be eligible for processing.
Initiate Your Request
Log into your Crunchi account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Products
Carefully place your items in their original packaging or a sturdy shipping box to prevent damage during transit, ensuring the Return Authorization is included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of generating your request.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing